Great prices
Carefully curated
Fast delivery
Customer service
Has my order been shipped?
When your order is shipped from our warehouse, you’ll receive a shipping confirmation email with a tracking number.
If you haven’t received a shipping confirmation, please contact customer service, and we’ll help you check the status of your delivery.
If you have ordered samples with budget shipping, no tracking number is available.
How can I track my delivery to a pickup point?
You can track your parcel using the tracking link sent to you once your package has been collected.
Your delivery will be sent to your pickup point, and you’ll receive a text message when your parcel is ready for collection.
How can I track my home delivery?
You can track your parcel using the tracking link sent to you once your package has been collected.
The carrier will contact you before delivery.
How do I place an order?
- Choose a wallpaper
- Select the quantity
- Click the Add to cart button
- Proceed to checkout
- Choose your payment method
Once the purchase is complete, you’ll receive an order confirmation at the email address you provided during checkout.
Has my order gone through?
You’ll receive an order confirmation email once your purchase has been approved.
Note: If you haven’t received a confirmation email, please check your spam or junk folder.
Where is my order?
You can track your parcel using the tracking link sent via email once your order has been packed and is ready for collection by our carrier.
Your delivery will be sent to your pickup point, and you’ll receive a text message when it’s ready to collect.
Is the wallpaper in stock?
We keep over 20,000 wallpaper rolls in stock.
If an item is not available, we order it directly from our suppliers.
For current stock information, please contact customer service.
If your wallpaper is out of stock or on backorder, we’ll email you as soon as we receive an estimated delivery date.
How can I order samples?
We offer wallpaper samples for most of our wallpapers and for all of our colours.
You can easily order a sample directly from the wallpaper or colour you’re interested in – go to the “Sample” tab on the product page and click the “Add to cart” button.
The sample will be sent to your home so you can see the colour, texture, and pattern in the right light before making your decision.
Wallpaper samples are usually A4 in size, but this may vary slightly depending on the supplier.
Our colour samples are A5 and self-adhesive.
If you have any questions, please feel free to contact customer service.
Can I change or cancel my order?
You cannot change or cancel your order yourself, but please contact our customer service, and we’ll help you.
You can cancel or modify your order as long as it hasn’t been processed by our warehouse, which normally happens within one business day.
If you need to add more rolls, you’ll need to place a new order.
Note: All wallpapers have a print number indicating the colour batch, and slight variations in shade and pattern alignment may occur between different prints.
If you order additional rolls in a separate order, please enter either the print number or your previous order number in the Comment box at checkout.
Delivery time
We offer fast shipping on all orders.
The estimated dispatch time from our warehouse is always shown on each product page.
If a product is temporarily out of stock, we will contact you with information about the expected delivery time.
The total delivery time for your order is the sum of:
- The time before dispatch (how quickly the product can be shipped from our warehouse)
- The shipping method you choose at checkout
Carriers
Delivery is carried out with DHL and UPS.
Delivery options
You select your delivery option at checkout; we offer both collection point delivery and home delivery.
Budget shipping for sample products is sent with regular letter postage to your mailbox without tracking.
Free shipping threshold
We offer a free-shipping option for orders over 79 GBP.
Delays
Please note: we do not compensate for any additional costs caused by delivery delays outside of our control.
To avoid this, always ensure that your delivery has arrived before booking external contractors or other services.
Payment
We work with Kustom to offer simple and secure payments.
Your payment is activated once your order has been shipped.
Available payment methods may vary depending on the order amount and any credit assessment carried out at the time of purchase.
When paying with Kustom, both the delivery and billing address must match your registered residential address.
For business orders with a different delivery or billing address, please contact us and we will assist you.
Payment methods
- Invoice with 30-day payment terms
- Instalment payment
- Card or direct payment
- Apple Pay
- Google Pay
For any questions regarding invoices or payments, please contact Kustom.
Return policy
We reserve the right to replace a defective product with an equivalent one if the identical item is not available at the time of handling the returned product.
When issuing a credit for returned products, the credited amount will always be the lower of the product’s current price or the original invoiced price.
Does it cost anything to return an item?
The return shipping fee is 20 GBP.
When will I receive my refund?
Once we have received your return, it may take up to 10 business days before the refund appears in your account.
Right of withdrawal
How do I cancel my purchase?
If you wish to cancel your purchase, please contact our customer service and inform them that you want to make a return.
You will then receive a return shipping label by email.
Note: Do not send unannounced returns — always contact customer service first.
We comply with the applicable consumer protection and withdrawal regulations in each country where we operate. Contact us no later than 14 days from the day after you received your goods, until the moment you notify us of your return.
Items that cannot be returned
The right of withdrawal applies only to unopened products and does not include custom-made items such as made-to-measure photo wallpapers and murals.
Paint and sample sheets cannot be returned, even if the packaging is unopened, as our paint and samples are mixed or produced specifically for each order.
Please use our sample sheets to ensure you choose the correct colour before placing your order.
How to make a return
-
Contact customer service to make a return request.
-
State your name, order number, and which product you wish to return.
-
For complaints, you must send photos of the defects in question, as well as the label on the wallpaper roll with the print number clearly visible.
-
We send you a return slip via email, which you print out.
You then hand in the parcel to your postal agent.
-
We have a 14-day return policy, which applies from the date on which you receive your products up to and including the day on which you make a return request, in accordance with current consumer protection regulations.
-
The product to be returned must be shipped within 14 days from the date on which your return request was approved.
This applies to unopened products.
-
For custom-made products and paint orders, the return policy does not apply.
-
Once we have received your returned goods, it can take up to 10 working days until the payment has been refunded to your account.
Please call UPS UK at 0345 1610016 to schedule pick-up at your convenience.
Rest of the world: Please call UPS in your country to schedule pick-up at your convenien
Wallpaper
Are you looking for a specific wallpaper but do not have an article number?
Send a picture of the wallpaper to customer service and we will assist you.
Batch number
All wallpaper rolls have a batch number or serial number on the label indicating colour dye and printing.
It is important that all rolls have the same batch number when hanging the wallpaper, as colour tone and pattern matching may differ between different prints.
Always check that all batch numbers are correct before hanging your wallpaper, and save the labels.
If you want to order wallpaper rolls from a specific batch, you can write this as a message when placing your order.
We reserve the right for products to sell out or be discontinued.
Wallpaper samples
We work hard to ensure that all images and colour descriptions of our wallpapers are accurate, but textures and shifts in metallic colours are not always fully visible in photos.
If you are unsure what the wallpaper looks like, we recommend ordering a sample before making your purchase.
Feel free to place the wallpaper samples on your wall for a few days to see how they look in different lighting conditions.
If you want to paint the other walls in a matching colour, we have paired the most popular wallpapers with suitable Wallpassion colours, which are shown on the product page.
How much wallpaper do I need?
Our requirement calculator measures full wall sizes and can calculate wallpaper needs even when pattern matching is required.
Save any leftover wallpaper in case sections need to be replaced in the future."
Photo Wallpapers and Murals
Our photo wallpapers and murals are produced with high-quality materials and printing. We offer a wide range that can be custom-made to fit your wall perfectly.
We recommend ordering your custom wallpaper with an extra 3–5 cm in both width and height to allow for margin during installation.
Our photo wallpapers are printed on non-woven material (also known as easy-up or quick-up).
The panel width is 50 cm.
If you would like the design mirrored or in black and white, you can specify this as a Comment when placing your order. There is no extra cost.
Please note that custom-sized photo wallpapers are produced specifically for your order and cannot be returned.
Our Wall paint
Our wall paint is a water-based paint certified with both the Nordic Swan Ecolabel and the EU Ecolabel.
It provides good coverage, is easy to apply, and delivers a beautiful matte finish (equivalent to gloss level 3).
This is a high-quality, washable paint available in all our colours.
NOTICE: All our paint is mixed/tinted to order and cannot be returned.
Tips for best results
Start by painting corners and edges with a brush.
Use a roller for larger areas.
Rinse the roller lightly with a little dish soap and water before use, then squeeze out the excess.
→ This reduces lint and helps the roller absorb more paint.
Our Carpentry paint
Our carpentry paint is a high-quality water-based paint with excellent adhesion and coverage.
It has a matte appearance (equivalent to gloss level 15) – slightly glossier than our wall paint, carefully selected to give a refined finish.
Available in all our colours.
Tips for best results
Use a brush for the smoothest result.
For larger surfaces, you can apply the paint with a roller and then smooth it out with a brush – as long as you work quickly.
Mask off any surfaces you do not want painted, as this paint adheres very well.
Preparation
For untreated wood: prime with our woodwork primer.
For previously painted or treated surfaces: clean thoroughly and sand lightly before painting.
Our Floor paint
Our floor paint is a high-quality water-based paint designed for indoor areas with light wear.
Perfect for stairs, parquet, or solid wood floors.
We do not recommend using it in damp environments such as garages or wet rooms.
Suitable for wood and concrete.
Wallpassion’s floor paint is an excellent lacquer paint and is available in all our colours.
Tips for best results
Use a roller for a fast and even result.
Paint edges and corners with a brush before rolling.
Ensure the surface is smooth, dry, and clean.
For lacquered/painted surfaces: clean and sand before painting.
For hard-waxed floors: remove all wax before painting.
For untreated surfaces: ensure the surface is completely clean and dry before starting.
Discover our floor paint and create beautiful, durable surfaces with high quality and long-lasting results!
Our Ceiling paint
Our ceiling paint is a white, water-based paint intended for indoor use.
Suitable for plasterboard, concrete, plaster, wallpaper, or fibreboard.
Wallpassion’s ceiling paint offers high coverage and is easy to apply.
Want a colour other than white?
→ Use our wall paint!
Tips for best results
Use a roller for larger areas and a brush for mouldings, edges, and corners.
Roll in the same direction across the ceiling for an even pattern.
You can also finish by rolling lightly in the same direction for a smoother result.
SAFETY DATA SHEET
Adhesive & Tools
You can purchase wallpaper adhesive and our wallpaper kit, which includes everything you need to hang your wallpaper.
Simply add the wallpaper kit at checkout.
We make sure you receive the correct adhesive and the right tools, regardless of which wallpaper you order.
The adhesive and tools we have selected are quality-tested and easy to use.
We also offer a carefully selected range of painting tools, suitable for wall paint, carpentry paint, floor paint, and ceiling paint.
How to Wallpaper
Wallpapering should be easy and enjoyable!
To make it as simple as possible for you to hang your wallpaper, we have created detailed guides for the most common wallpaper types, so you don’t need to search or wonder how to do it.
Non-woven wallpaper, also known as Easy-up or Quick-up, is the most common wallpaper type today.
The material is always stated on the product page and also on the label of the wallpaper roll.
In our wallpapering guides, you can read step-by-step instructions on how to hang non-woven wallpaper, paper wallpaper, vinyl wallpaper, and pre-pasted wallpaper, as well as how to prepare your walls in the best possible way before you start wallpapering.
How to hang non-woven wallpaper
How to hang paper wallpaper
How to hang pre-pasted wallpaper
Our price guarantee
Should you happen to find one of our products at a lower price elsewhere, we will match that price!
This is conditional upon the product in question being the same product from the same brand, that has the same specifications and can be purchased on the same conditions.
The guarantee is limited to consumer purchases and applies to purchases up to 500 GBP.
The price guarantee cannot be combined with other types of discount.
Here’s how to take advantage of the price guarantee
If you wish to take advantage of the price guarantee, you must point this out before ordering.
Orders that have already been registered cannot be compensated.
Email us if you wish to take advantage of our price guarantee.
Make sure to attach a link or contact information for the store where you find the lower-priced item!
If we approve your request, you can then refer to it in the ‘Comment’ box when you order, and we will correct the amount on your invoice or refund the difference.
When you order from wallpassion.co.uk, we do everything to give you 100% security as a customer.
We strive always to have the best prices on the market and the fastest delivery times on our entire range.
If you have any further questions about our offers, please feel free to contact us!
For businesses
For business customers who wish to order wallpaper for a project, we can usually offer a personal, tailor-made solution.
Please contact our customer service department for a quotation and assistance.
Contact Us
Customer Service Opening Hours (Phone)
Non-holiday Mon–Fri: 12:00–15:00
Phone
+46 (0)8 26 11 11
Contact Details
Email:
customerservice@wallpassion.co.uk
Press Contact:
Linda.van-doorn@familjetapeter.se
Collaborations:
collaboration@wallpassion.com
Legal Entity
This website and the goods offered are provided by Wallpassion, operated under the registered trading name L N Färg och Tapetbutik AB, a company registered in Sweden under company registration number 556930-6722 with the Swedish Companies Registration Office (Bolagsverket).
L N Färg och Tapetbutik AB is also registered for VAT in the United Kingdom under VAT number GB 371 6992 60.
Postal Address:
L N Färg och Tapetbutik AB
Wallpassion
Box 7242
SE-187 13 Täby
Sweden
Visiting Address:
L N Färg och Tapetbutik AB
Tumstocksvägen 9A
SE-187 66 Täby
Sweden
Terms & Conditions
1. Application, Definitions and Interpretation
These terms and conditions apply to the purchase of goods by you (“the customer” or “you”) from www.wallpassion.co.uk.
The website and goods are provided by Wallpassion, a trading name of L N Färg och Tapetbutik AB, registered with the Swedish Companies Registration Office (Bolagsverket) under company number 556930-6722.
L N Färg och Tapetbutik AB is registered for VAT in the United Kingdom under VAT number GB 371 6992 60.
Trading address:
L N Färg och Tapetbutik AB
Box 7242
SE-187 13 Täby
Sweden
(“the supplier”, “Wallpassion”, “we” or “us”).
You may contact us by email at customerservice@wallpassion.co.uk or by telephone at +46 (0)8 26 11 11.
By ordering goods from our website, you confirm that you are at least 18 years old or have the consent of a legal guardian and agree to be bound by these Terms & Conditions.
Definitions
The following definitions apply throughout these Terms & Conditions:
- Customer: both private individuals and individuals acting on behalf of their trade, business or profession.
- Contract: the legally binding agreement between you and Wallpassion for the supply of goods ordered on the website.
- Delivery location: the address specified in the order.
- Durable medium: a medium allowing information to be stored and reproduced unchanged (e.g. email).
- Goods: the products advertised on the website.
- Order: the customer’s order submitted through the website.
- Website: www.wallpassion.co.uk
2. Basis of Sale
The ordering process is described on the website. Each step allows you to check and amend any errors before submitting your order. It is your responsibility to ensure that all order details are correct.
A binding contract is formed when you receive an order confirmation by email. You must review the confirmation and inform us promptly of any errors. We are not responsible for inaccuracies resulting from incorrect information provided by you.
3. Price and Payment
The price of the goods and any applicable delivery or other charges are shown on the website before the order is completed and confirmed in the order confirmation.
All prices include applicable VAT unless otherwise stated.
4. Payment Security
Payments are processed via our payment provider Kustom.
The payment solution complies with international security requirements and is PCI certified. We do not store card details, and all transactions are processed using encrypted SSL connections.
Payment is activated once your order has been dispatched.
5. Payment Methods
Available payment methods may vary depending on the order amount and any credit assessment carried out at the time of purchase.
Available payment options may include:
- Klarna
- Card payment
- Apple Pay
- Google Pay
6. Goods
Product descriptions are provided for illustrative purposes only. Minor variations in colour, pattern or size may occur.
For goods made to your special requirements or clearly personalised, it is your responsibility to ensure that all specifications are correct. The right to cancel does not apply to such goods.
All goods are subject to availability.
7. Delivery
Delivery is carried out by external carriers such as UPS. Available delivery options may vary depending on destination and shipment size.
Goods become your responsibility once delivered to the specified delivery location. Risk passes to you upon delivery.
8. Delays
We are not responsible for delays caused by circumstances beyond our control, such as carrier delays.
We do not compensate indirect costs, including booked services or third-party arrangements, arising from delivery delays.
9. Uncollected Shipments
If a shipment is not collected, we reserve the right to charge the actual costs incurred, such as shipping, return shipping and administrative costs.
We will never charge more than the actual costs incurred.
10. Cancellation and Returns
You have the right to cancel your purchase within 14 days from the day after you receive the goods, in accordance with applicable consumer protection legislation.
You may inspect the goods to establish their nature, characteristics and functioning.
If the goods are returned in a condition beyond what is necessary for such inspection, a deduction for loss in value may be made.
The right to cancel does not apply to:
- goods that are clearly personalised or custom-made, such as made-to-measure photo wallpapers and murals
- paint and sample sheets, which cannot be returned even if unopened
Return shipping costs are GBP 20.
Returns are handled via carriers designated by us.
Refunds will be made no later than 14 days after we have received the returned goods or proof of return.
11. Faulty Goods and Complaints
You have the right to complain about defective goods in accordance with applicable consumer protection legislation.
Complaints must be made within a reasonable time after the defect is discovered.
We do not compensate indirect costs, such as redecoration, unless required by mandatory consumer protection legislation.
12. Personal Data and Cookies
Personal data is processed in accordance with applicable data protection legislation.
Further information about how we process personal data is available in our Privacy Policy. Information about how we use cookies is available in our Cookie Policy.
13. Governing Law and Jurisdiction
Swedish law shall apply to these Terms & Conditions.
Any disputes shall be settled by Swedish courts.
14. Company Information
L N Färg och Tapetbutik AB
Box 7242
SE-187 13 Täby
Sweden
Company registration number: 556930-6722
United Kingdom VAT number GB 371 6992 60
Customer Service
Telephone: +46 8 26 11 11
Email: customerservice@wallpassion.co.uk
Guarantees & Complaints
Wallpassion provides a 1-year guarantee on all products against original defects.
We provide no guarantee for defects that are caused by wear, incorrect assembly, or negligence.
We recommend always checking products before assembly to ensure that no factory defects or transport damages have occurred.
This is particularly important as we do not reimburse associated costs, such as, for example, re-wallpapering.
To guarantee a good end result, it is important to follow the assembly instructions included with your product.
Even though our types of wallpaper are considered easy to install, we recommend that anyone unsure seek the help of a professional.
Reservations are made for printing errors, informational errors, and specification errors for all articles and services in our range. All image information on our websites should be seen as illustrations, and we cannot guarantee that the images reflect the exact appearance or quality of the product.
If you are a member of PriceRunner, your purchase is also covered by PriceRunner's purchase guarantee. Find out more here. https://www.pricerunner.com/info/pricerunner-membership
According to the Consumer Sales of Goods Act, private individuals have a three-year right of complaint, regardless of the warranty period that applies to an item.
Complaints must be made within a reasonable amount of time from the discovery of the defect.
In the event of a complaint after the expiry of the warranty period, the buyer must demonstrate that the defect was already present at the time of delivery.
INTEGRITY AND PERSONAL DATA POLICY FOR L N FÄRG OCH TAPETBUTIK AB
L N Färg och Tapetbutik AB, company ID number 556930-6722, is the data controller responsible for all personal data shared with us and protects your personal integrity.
This data protection policy explains how L N Färg och Tapetbutik collects and processes your personal data.
It also describes your rights regarding the storing of personal data and how you can exercise them.
You can always contact us if you have any questions regarding integrity and data protection by emailing us at customerservice@wallpassion.com.
By using the products and services of L N Färg och Tapetbutik AB, you consent to our data protection policy and the handling of your personal data.
You also consent to us using digital communication channels to share information with you.
It is important that you read and understand our data protection policy before using our services or products.
For us to be able to offer you our services, we need to process your personal data as stated in this document. We do this with the highest concern for your integrity.
What data do we collect?
Data that you share with us
You can directly or indirectly share personal data with us in different ways, including when placing an order in our webshop, when selecting a payment method, or when contacting us.
This may include:
- Personal and contact information: name, billing and shipping address, email address, phone number, etc.
Data about you that we collect
When you use our services, we may collect:
- Personal and contact information such as name, address, email, phone number.
- Information about goods or services: details regarding what you have purchased.
- Information about how you interact with us: usage of our services, page loading times, errors, how you accessed and left our website, and message delivery notifications.
- Device information: IP address, language settings, browser settings, time zone, operating system, device, screen resolution.
- Geographical data: your geographic location.
Some data you provide is necessary for completing a purchase. Other data helps us improve services as described below.
Why do we process your data?
1. To process orders
Legal Grounds: Necessary to fulfill our customer obligations
Website Visitors: N/A
Non-registered Customers: ✔️
Newsletter Recipients: N/A
2. For handling customer service claims and questions
Legal Grounds: Legitimate interest*
Website Visitors: ✔️
Non-registered Customers: ✔️
Newsletter Recipients: ✔️
3. For giving personalised product suggestions and managing competitions
Legal Grounds: Legitimate interest**
Website Visitors: ✔️
Non-registered Customers: ✔️
Newsletter Recipients: ✔️
4. To market products and services
Legal Grounds: Legitimate interest*** + consent as required by marketing laws
Website Visitors: ✔️
Non-registered Customers: Legitimate interest***
Newsletter Recipients: Legitimate interest*** + marketing consent
5. To develop and improve our services, products, and systems
Legal Grounds: Legitimate interest****
Website Visitors: ✔️
Non-registered Customers: ✔️
Newsletter Recipients: ✔️
6. To prevent misuse and assist legal authorities as required by law
Legal Grounds: Legitimate interest*****
Website Visitors: ✔️
Non-registered Customers: ✔️
Newsletter Recipients: ✔️
7. To comply with legal bookkeeping requirements
Legal Grounds: Required by law
Website Visitors: N/A
Non-registered Customers: ✔️
Newsletter Recipients: N/A
If you do not wish to receive our newsletter or have comments, contact us at customerservice@wallpassion.com.
With what parties might we share your data?
We may transfer or share your information with selected third parties such as:
- IT system suppliers
- Logistics and transportation companies
- Authorities
- Payment service providers (e.g., Klarna, PayEx, Dibs)
We take all reasonable legal, technical, and organisational measures to ensure your data is processed securely.
What we will NOT do
We will never sell your data to a third party without your informed and confirmed consent.
Where do we store and process your personal data?
We aim to store all personal data on servers located within the EU/EES.
How long do we keep your personal data?
We retain your data:
- As long as needed to fulfill our obligations to you
- As long as legally required for bookkeeping
- As long as reasonably needed for batch tracking, image ID, measurements for repeat orders, and direct marketing (unless you opt out)
You may unsubscribe from newsletters or withdraw marketing consent at any time.
Your rights to access, correction, and erasure
- Right to access: You can request a free copy of your stored personal data.
- Right to correction: You may correct incorrect or incomplete personal data.
- Right to erasure: You may request deletion of your data if it is no longer needed.
- Some legal requirements (tax, accounting, consumer rights laws) may require us to retain certain data.
- Right to file a complaint: You may contact the national Data Protection Agency.
- Right to data portability: You may request your supplied data in a structured format for transfer to another data controller. Applies only to data processed based on contract or consent.
Cookies and tracking technologies
We may use cookies or similar technologies to improve your user experience.
Contact customer service for more information about how L N Färg och Tapetbutik AB uses cookies.
Contact us
L N Färg och Tapetbutik AB is the Data Controller for the personal data you provide through purchases or other contact.
Mailing address:
Box 7242
187 13 Täby, Sweden
Visiting address:
Tumstocksvägen 9A
187 66 Täby, Sweden
Company ID: 556930-6722
This integrity and personal data policy was last updated:
2021-06-09
Pricerunner Purchase Guarantee
Your purchase with us is covered by the PriceRunner Purchase Guarantee free of charge. It gives you up to £5,000 if something goes wrong. To be covered by the Purchase Guarantee, you need to be a registered member of PriceRunner.
Those who are not already a member of PriceRunner
and visited us through them can also take advantage of the Purchase Guarantee by registering within 60 minutes of your purchase. Becoming a PriceRunner member is free and only takes a couple of minutes! Become a free member of PriceRunner.
In order for the Purchase Guarantee to apply
the order must be addressed to you personally. You are entitled to compensation if something goes wrong with your purchase, such as that the product being broken, an individual product is missing upon delivery, the product is faulty or delivery fails.
If something went wrong with your purchase
PriceRunner Buy Warranty reimburses you for both purchasing costs and shipping costs. You will also receive compensation for direct financial damage you suffered as a result of the error. PriceRunner Purchase Guarantee does not reimburse any impairment, loss of revenue or other direct or indirect costs.
Visit PriceRunner for a list of categories not covered and full Terms of Use for the Purchase Guarantee.